Job Title: Administration Assistant
Location: Slinfold
Salary:£25000-£30000
Job Description:
Administration Assistant
Slinford West Sussex
Salary £25000 -£30000- per annum Mon -Thurs 9.00am -5.00pm *** Friday 9am-2.00pm ***
Benefits: Pension, life insurance, health schemes to include optical/dental, income protection, 25 days annual holiday
The Role:
Placing of purchase orders
Chasing deliveries
Answers customer queries about existing orders
Resolving customer complaints
Expediting orders to meet monthly invoicing targets
Working with Epicor
Sending dated order acknowledgements to customers for their orders
Following up and communicating information on call off orders
Working closely with purchasing and sales team
Checking orders to see if stock has arrived and then releasing for stores to despatch
Sending & receiving emails on a daily basis
Cover for other areas in the department for holiday/sick
Speaking to customers on a daily basis
Ensuring customer records are kept up to date
Skills and experience :
Good Telephone Manner
Good Communication Skills
Attention to detail
IT Skills i.e. Outlook; Word; Excel etc
Team Player
High Work Ethic
High work rate to deal with large amounts of customer emails and telephone calls
Experience of customer services or internal sales would be highly desirable
|