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Vacancy Details

Job TitleEmployee Benefits Account Manager
Salary£25,000 - £30,000


Our client are seeking an experienced Employee Benefits Account Manager. It is a pre-requisite for the role that candidates have a solid understanding of Auto Enrolment and the ability and experience to deal with all aspects of scheme administration.


The Account Manager is responsible for the full administration of Work Place Pensions and Group Risk benefits and the role is reporting to the Head of Operations and Employee Benefits Manager. The Account Manager role can vary subject to the business structure and requirements and although the areas listed below provide a broad indication of the various functions expected of the role, this is not an exhaustive list and may not include all aspects of the role.


The Account Manager will deal with all scheme administration, namely;


  • Processing of new entrants, leavers and retirees;

  • Update and process monthly pension schedules;

  • Upload pension schedules on provider websites;

  • Process risk claims relating to death, health and disability;

  • Arrange group client appointments and meetings for the

  • Consultants.


In addition:-


  • Process renewals;

  • Compile and complete annual client reviews;

  • Be proactive in suggesting and creating improved and efficient working practices;

  • Record client, policy information and communication to clients

  • Prepare scheme reports and attend client meetings

  • Provide a proactive service and a high standard of administrative support to the IFA‘s/Consultants and clients via telephone, e-mail and written communication, including assisting in product and provider research.

  • Provide technical support to the Advisers and Directors in respect of scheme updates and legislative changes.

  • Maintain a good knowledge of all corporate related products, encompassing an in-depth knowledge of the various types of schemes and associated technical knowledge.

  • Detect and resolve issues that may arise.

  • Be the main point of contact for clients and providers.

  • Maintain a good understanding of Auto Enrolment and be up to date with appropriate and relevant legislative changes.

  • Provide general administrative support




  • 20 days holiday and one day extra each year from year five, until you reach a maximum of 25 days.

  • Office closure between Christmas and New Year

  • Pension contribution equal to minimum statutory amount.

  • Income Protection, from commencement of role.

  • Death in Service Plan from commencement of role.

  • Cash Plan (to assist with dental, optical, physio) etc - from commencement of role.

  • Sponsorship for one attempt at professional qualifications (on approval).

  • Free annual flu vaccination, administered in the office.

  • Monthly company wide social events.

  • Breakfast and fruit supplies.